Updated 09/30/2026
On Friday, October 9, 2026, Coburn Technologies will be initiating an upgrade to its ERP system, the internal platform used to manage key business functions such as inventory, customer orders, and other essential services. This upgrade is a second phase of updates to our system in August.
The upgrade has been scheduled during off-peak hours to minimize potential impact on customers. As a result, some services may be temporarily unavailable during this time. Normal business operations will resume on Tuesday, October 13, 2026.
Upgrade Schedule:
- System Upgrade Begins: Friday, October 9, 2026 at 5:00pm (EDT) / 9:00pm (UTC)
- Shipping Interruption: No orders will be shipped on Monday, October 12
- Full Service Resumes: Tuesday, October 13, 2026 at 8:00am (EDT) / 12:00pm (UTC)
What You Need to Know:
- Suggested Action: Please submit critical orders and technical service requests prior to October 9 or postpone until Tuesday, October 13.
- Support & Delays: During this time period our Customer Care team will remain available during normal business hours, and we will manually document customer orders and technical service requests. You may experience limited access to your account until Tuesday, October 13, as we transition. We will prioritize spare parts orders, when we resume normal operations, to minimize any potential downtime.
- This post will be updated with status updates during the upgrade time period.
If you need assistance, please reach out to us at +1 800-262 8761 or customercarecenter@coburntechnologies.com.
We apologize for any inconvenience and truly appreciate your patience and partnership.
