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Monday-Friday 8:30 a.m. to 5:00 p.m. EST
Our Customer Care Center Team is available to take your order, aid in returning parts, answer questions about your order, set up technical support calls and answer basic questions about your account.
For service outside of North America: Contact your local Coburn Representative, which can be found under Worldwide Locations below.
Monday-Friday from 8:30 a.m. to 5 p.m. EST
Field Service Engineers and Technical Support Specialist are available to assist with all of your technical needs. Technical Support Specialist are available to provide telephone support and email support for your technical and parts questions. Our Field Service Engineers install new equipment and will provide on-site services when required.
For service outside North America: Contact your local Coburn Representative, which can be found under Worldwide Locations below.
Software Support is available to assist with questions pertaining to Innovations™ Lab Software. Due to the sale of Innovations™ Lab software to Ocuco, Inc., Lens Database Updates are now being administered through Ocuco. To access Innovations Lens Databse Updates, please contact Ocuco at 1-866-233-LENS for a user name and password and then visit www.ocuco.us.
Mexico, Central & South America
2585 NW 74th Avenue
Miami, FL 33122
Contact: Diego Jimenez
Asia, Australia, Middle East & Africa
1008 Toa Payoh North #06-09
Republic of Singapore
Contact: Ram Narayanan
Coburn Worldwide Headquarters | 83 Gerber Road West, South Windsor CT 06074, USA