Contact Coburn Technologies

Solutions for all of your ophthalmic needs!

Diagnostics | Refraction | Finishing | Coating | Surfacing | Service | Consumables | Supplies

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Customer Care Center

Phone: 800-262-8761
Monday-Friday 8:30 a.m. to 5:00 p.m. EST


Our Customer Care Center Team is available to take your order, aid in returning parts, answer questions about your order, set up technical support calls and answer basic questions about your account.

For service outside of North America: Contact your local Coburn Representative, which can be found under Worldwide Locations below.

Technical Support & Field Service

Phone: 800-262-8761
Monday-Friday from 8:30 a.m. to 5 p.m. EST

LAM Support:

Field Service Engineers and Technical Support Specialist are available to assist with all of your technical needs. Technical Support Specialist are available to provide telephone support and email support for your technical and parts questions. Our Field Service Engineers install new equipment and will provide on-site services when required.

For service outside North America: Contact your local Coburn Representative, which can be found under Worldwide Locations below.

Software Support

Software Support is available to assist with questions pertaining to Innovations™ Lab Software. Due to the sale of Innovations™ Lab software to Ocuco, Inc., Lens Database Updates are now being administered through Ocuco. To access Innovations Lens Databse Updates, please contact Ocuco at 1-866-233-LENS for a user name and password and then visit


Global Headquarters

83 Gerber Road West
South Windsor, CT  06074

Phone: 800-843-1479 
Fax: 860-648-6601

Customer Service: 800-262-8761


Mexico, Central & South America

2585 NW 74th Avenue
Miami, FL 33122

Phone: 305-592-4705
Fax: 305-594-9058

Contact: Diego Jimenez


Asia, Australia, Middle East & Africa

1008 Toa Payoh North #06-09
Singapore 318996
Republic of Singapore

Phone: +65-6253-8577 
Fax: +65-6255-1371

Contact: Ram Narayanan


United Kingdom & Europe

Unit 7
Avondale Industrial Estate Pontrhydyrun
Cwmbran NP44 1UG
United Kingdom

Phone/Fax: +44 (0) 1264 568400

Contact: David Short


Contact: Carla Moncunill
(Italy, Spain, and Portugal)



No. 1657, 2nd Floor, Jeevanbhimanagar Main Road,
HAL 3rd Stage, Bengaluru – 560 075, Karnataka, India

Phone: +91 810551072

Contact: Karthikayan M.


SDC Technologies

No. 1585 Gumei Road
Xuhui District
Shanghai 200233
PR China

Phone: +86-21-6151776

Contact: Ram Narayanan


Coburn Worldwide Headquarters | 83 Gerber Road West, South Windsor CT 06074, USA