Service and Support

Coburn Technologies Global Locations

Global Service Capabilities

Coburn Technologies is committed to providing the best possible technical support to our customers. We offer fast, reliable service for every product we sell through our in-house Customer Care Center and highly-qualified technical support and field service engineers strategically located throughout the world:

  • South Windsor, CT (headquarters)
  • Miami, FL (Latin America headquarters)
  • Boca Raton, FL (coating center)
  • Lima, Peru
  • Hampshire, United Kingdom
  • Singapore
  • Manila, Phillipines
  • Bangalore, India
  • Dhaka, Bangladesh
  • Danyang, China

Customer Care Center

Your service journey begins with our Customer Care Team, who can take your order, aid in returning parts, answer questions about your order, set up technical support calls, and answer basic questions about your account.

1-800-COBURN1 (1-800-262-8761)
CustomerCareCenter@Coburntechnologies.com

Available Monday-Friday 8:30 am to 5:00pm EST

Have this information ready:

Your account number (if you have one)
Serial number of your equipment
Part number for the part you are looking for (if applicable)
Description of your problem

Technical Support

Our Field Service Engineers and Technical Support Specialists are available to assist with all of your technical needs. Technical Support Specialists are available to provide telephone and email support for your technical and parts questions. If on-site service is necessary we will send a Field Service Engineer to your location. Our Field Service Engineers also install new equipment and provide trainings as required.

NORTH AMERICA/CENTRAL AMERICA/SOUTH AMERICA

83 Gerber Road West
South Windsor, CT  06074

Phone: 800-262-8761
Monday-Friday from 8:30 a.m. to 5 p.m. EST

Email:
TechnicalSupport@coburntechnologies.com
Latin America:
LAMService@coburntechnologies.com

UK/EUROPE

Suite 203
The Commercial Centre
Picket Piece
Andover, Hampshire SP11 6RU | UK

Phone/Fax: +44 (0) 1264 568400

Email:
info@coburntechnologies.com

ASIA/MIDDLE EAST/AFRICA

1008 Toa Payoh North #06-09
Singapore 318996
Republic of Singapore

Phone: +65-6253-8577 
Fax: +65-6255-1371

Email:
Nram@coburntechnologies.com